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(based on 34 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
I ordered a replacement battery and ordered the wrong one. APC customer service not only helped with the return they helped me get the correct battery saving me the trouble of going back through...Read complete review
I ordered a replacement battery and ordered the wrong one. APC customer service not only helped with the return they helped me get the correct battery saving me the trouble of going back through the entire ordering process. The return process was quick and easy and in 2 days I had the correct battery and was up and running. This was one of the best customer service experiences I've had in a long time. Customer service should be commended.
Most Liked Negative Review
Sales and all were fine however; I was quite disappointed to NOT find a return shipment label for recycling the old battery. I have purchased many batteries directly from APC over the past...Read complete review
Sales and all were fine however; I was quite disappointed to NOT find a return shipment label for recycling the old battery. I have purchased many batteries directly from APC over the past 12+ years, and have recommended APC too many others for that very reason. That has now ended. The local vendor I found to recycle the old battery also has an AGM cell of the same capacity and form factor, at a very competitive price. I will still buy APC UPS products as I havenâ€™t found any better units, but you have lost a battery customer.
Reviewed by 34 customers
Displaying reviews 1-30
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By Donna Morgan
from Danville, KY
Batteries are of high quality. Ordering was easy and delivery was timely. Very satisfied.
Bottom Line Yes, I would recommend this to a friend
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Worked wonderfully well!
Very easy to "hot swap" and worked just as described.
from Gainesville, VA
RBC7 Battery Replacement
Been using APC UPS's for over 20 years. Awesome products with great longevity!
from Saint Louis, MO
Have purchased numerous times, value, price & service is tops
APC just works!
from San Diego, CA
Excellent success protecting with the Back-UPS 1500. First battery lasted 4 years, through 85 power brownouts and interruptions. New battery installation process is super simple.
Easy to order, free shipping & return
from Atlanta, GA
Easy to install - did not have to turn off the connected server to remove the old battery and install new. Free shipping to get it to my office and free to return the old battery. I love easy!
Come on- it's just a battery!
What is there to say: you charge it up and it works!
RBC 7 Backup Battery
from Phoenix, AZ
We have ordered 3 or 4 of these batteries over the past few years. They are top quality and do an excellent job. I would recommend them to everyone that is in need of this type of battery.
Great but Expensive
By Senior adult IT
from San Jose, CA
APC makes great products including this replacement battery. While I have no technical issues I feel that the price is way too high for the item. It seems to me that with the manufacturing advances made in the last 5 years that battery prices should be much lower.
APC Battery Replacement
from Arnold, CA
I have an old APC backup, yet APC was able to ship a replacement within days of my order. Replacement was simple and straight foreward and everything is working just fine. I am very pleased with the prompt and professional service provided by APC. They are my 'go to' for these types of products.
Smart UPS - Replace Battery
By Lennox A500
from Ontario, CA
It was time to replace the Smart UPS. I decided to replace the battery which was very easy and cheaper than buying a new one.
Easy & Accurate
from Grand Rapids, MI
APC makes it very easy to order the correct replacement for your UPS. The RBC7 installs easily and provides the promised service.
good, as usual
from Highlands, NC
works as expected - installation easy - service excellent and fast
Easy to maintain
from Laramie Wy
This whole setup is great. The UPS notifies you that the battery needs to be changed. The Order is quickly processed and you can hot swap the whole thing. So simple. Thank you.
Quick and easy replacement
This item is well worth the money. Quick and easy replacement in unit. Save tons of money. Works like a brand new unit.
Working as it should, happy!
Battery was fully charged on arrival. Hot swapped the battery. Only struggle was reinserting the new battery and getting the connecting wires out of the way enough to shut the cover. It worked after three tries. Very satisfied!
from Charlotte NC
Costs a little more each year but what doesn't ...
from Tulsa, OK
As is always the case with APC products, the replacement battery cartridge #7 is working wonderfully. I would recommend it to anyone who needs it. I will order it for our office again when needed.
from Batavia, Ill
Although there are several companies that come up first in the replacement battery search on Google, we always purchase them directly from APC. 100% worked the first time, and the recycling program is first class.
(1 of 1 customers found this review helpful)
easy to change battery
from Laramie WY
I love this battery and the UPS it charges! It is completely hot swappable and just takes a minute to change and reset the UPS. APC also makes it easy to recycle with a list of recycling centers.
APC Replacement Battery Cartridge #7
Great product - APC rules the UPS world. I always buy APC and these replacement batteries are of excellent quality.
By Stafford Wes
This battery was shipped fast and it works great. I didn't want to go with an aftermarket battery since the whole point of the UPS is that it be 100 percent reliable.
Replacement Battery Cartridge #7
from North Dakota
A bit pricey but the last one lasted almost eight years so it works out to be relatively cheep protection. Fast shipping and easy to install. You can't go wrong with an APC UPS.
from Katy, TX
It was a good deal and recycling was so easy. It's truly a great product.
from Houston, TX
Excellent experience. Very easy to find the right battery and place the order online. The best part was changing the battery. The instructions were dead-on and it took about 5 minutes total. And the return label to send the old battery back for recycling made my life that much easier. Kudos to a first class company!
worth the price
By UPS user
After researching UPS battery sources, this was the most efficient one - not only did I get a decent price, but it included the return and recycling for the old battery . That was why I chose this one.
consistent and reliable
This is the third battery purchased over the course of about 10 years. Helps with power spikes and outages that happen as the utility company switches transformer pathways in the evening. Thought about upgrading to a newer APC system, but I was uncertain as to whether there were huge technological leaps in power savings and power storage. As you can see, we get alot of life out of our existing APC system.
Great service tech. ...
By Old Man of The South
from Metro Atlanta
Great service tech. Excellent product. Fast and cheap delivery. Got about 4 years plus out of the last battery and hope to get that much again
from Hastings on Hudson, NY
Works perfectly, fits perfectly, but didn't come with the correct set of installation instructions. Luckily, it wasn't too hard to figure out.
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