Outstanding Customer Service on Good Coffeemaker. I bought this prod in Feb '14 and accidentally left empty carafe on hot pad, causing spider lines on the carafe bottom. I wrote BD as I wanted to buy a replacement carafe to have in case it cracked in future. I rec'd reply email for me to contact them re this. I called and spoke with CS. My CS agent contact said they do not have a repl to fit mine but she offered to sell me the carafe. The price was more than I wanted to pay. I told her thank you for offering, but I think I will just be very careful with this one. Within a short time, she called me back and said her supervisor made an exception and they will send me a replacement carafe free. What outstanding Customer Service!
Outstanding Customer Service on Good Coffeemaker. I purchsd prod in Feb '14 and left the carafe on hot pad for a brief time, resulting in spider lines on bttm. I emailed BD to ask if any repl carafe is avail. I was asked to cont them re this. I called CS and was told they would sell me the carafe, as they don't have a repl carafe in prod line. I thnked her but sd I wld just be careful with orig one as price gvn was a little high. Soon after CS called me to say her Supv told her she will make an exception and they are mailing me a free new carafe! Great Customer Svc! Conf#40894854
Perfect. I have purchased alot of coffee pots in my time and spent a considerable amount of money on coffee pots and I have got to say this is the best coffee pot I have ever owned. I bought it on sale for a white elephant gift at Christmas time and ended up getting it back. Best gift I ever gave myself. This is the first coffee pot that when you pour your coffee it goes exactly where it is supposed to go. It doesn't spill over the edges and go everywhere like every other one I have ever owned. I would recommend this coffee pot to anyone.
Perfect Product! I have been buying this same coffee maker for over 10 yrs and I make 2 to 3 pots a day. I just bought your newer model CM1050B and I am SUPER IMPRESSED with the carafe ! This has always been an outstanding coffeemaker lasting a long time through serious wear and tear. I compliment you on this new carafe, I LOVE IT!!! Not only is it thicker glass, but the pour spout is PERFECT. NO spillage or drips AT ALL and I am going back to buy two more because this is that utterly fantastic! I never write reviews but I just HAD to say Thank you for the best carafe ever made! You have my permission to publish this, you deserve the praise! Sincerely, Ms. H !!
Love this Coffee Maker! Returned another Name Brand coffee maker because clock was malfunctioning and purchased this one for a better price. So far works great and coffee is excellent--only had for 1 day :) PROS: Like the fact that the tube in the water well is clear so I can be sure that it is clean. It was solid in my previous unit Slimmer than the Name Brand maker I returned and fits counter well Illuminated digital clock, so I can read it from across the room and light to let me know I set the Timer. CON: Previous maker had water view window on both sides. Made it more adaptable for counter positioning. Would like to see that feature on future B & D Coffee Makers in this price range. Thanks!
Makes coffee. I received this coffee maker as a gift and am quite happy with it with one exception. The display is not back-lit which makes it very hard to see the screen, even in good light. I have to use a small flashlight in order to set the clock or timer and to see for sure that the delay brew is on or off and to see the strong indicator.
Very Very Good Coffee. Purchased a week ago---previously had--the BD Brew n Go---which I liked enough to purchase 3 times---but units just wouldn't last. I was a little leary because of the style of basket--but have been proved wrong---this unit makes an even better cup of good ole' Maxwell House. coffee. I'm a senior and as a rule make only 1/2 cup--8oz. at a time but like being able to make the 16oz. size when friend drops in. I prefer a wonderful plain cup of coffee and this unit delivers. PS many friends are throwing out those awful Keurig monstrosities---and have advised them to purchase this.
The art of producing a perfect cup of coffee develops with skill and the right equipment. Our selection of coffee makers will help you enjoy the delicious aromas and fine taste from the best brewing processes. You'll find both decorative and rugged styling in electric, stovetop, and thermal designs. Choose the price range and capacity that will suit your needs and fulfill the quest for that great flavor.