Great but pot broke after a week. I bought this coffeemaker after my old coffee maker broke and it works fantastic. Its very quiet and makes great coffee. Unfortunately; however, after owning it for less than a week, I was cleaning the pot regularly, nothing too intense and the handle slid around and the pot was cracked. Fortunately, I still had the pot from the old coffee maker and they're roughly the same size. 5 stars for working well, 2 stars for breaking. I'll give it 4 stars.
Makes Good Coffee. Our previous coffee maker was over 15 years old and its life ended when the power cord was accidentally dropped on a hot stove element. We have replaced it with this cofee maker. After doing the initial run throughs, we made coffee with 3 scoops from our coffee holder. It made coffee the same as our old one. Why improve on a good thing.
this coffee maker lasted over 2 years. WE had bought 3 coffee makers 3 years ago and one gave out and so we opened one of the other 2 and it didn't work so we called Black and Decker and they replaced the new one for free. that was very nice of them. We just had to pay the shipping and handling. We just want everyone to know that this is a great coffee maker that lasted a long time. It is so nice to wake up and the coffee is ready. thank you so much for all your help in this matter. other companies may have told us the warranty was expired but they helped us out. We had to cut off the cord and send it in but that was not a problem either.We really appreciate what this company did for us. S and G Martinez ,Texas.
Did Not Last A Full Year. I bought this coffee maker 10 months ago and it suddenly stopped brewing coffee today. I faithfully cleaned it according to the owners manual. it worked perfectly before today and I love all the features this particular model has, but I feel it should've lasted more that 10 months before it stopped working.
Second opinion. I purchased this coffee maker...and loved it. Until I had a problem with the warming plate. I previously wrote a review summary about the product - that was not so favorable. However, since that posting, I have had great success/response from Black and Decker. They were very helpful regarding my concerns. Would I buy another coffee maker from B&D??? I sure would. Great price, looks nice on the counter, and makes tasty coffee. Thank you B&D for helping me with my concern.
Good quality, good price. I have been pretty pleased with this coffeemaker. I have not been pleased with the replacement carafe. I cracked the original after about 2 years and bought the recommended replacement. I had the correct model number and the replacement carafe was the correct one, but it does not fit well and the basket will not drain fast enough. I have had several times of grounds in the coffee and have resorted to placing a heavy object against the carafe to push the spring to empty the basket of coffee.
If you a coffee "or" tea drinker this is for you. I am a "coffeeholic"and feel I am expert on coffee makers. I have, in the past 12 years, used nothing but Black and Decker coffee makers. They are more durable, easy to use, and most of all, dependable makers of any coffee maker I have had. The worst thing that can happen is to wake up in the morning and you coffee is not made because your coffee pot has quit on you. Or has made a mess all over your cabinet because the water resovour has leaked all the water on the counter top. The dependablility and safety can not be beat. I love the automatic shut off, as well as the fact you can set your maker to have the coffee made when you wake in the morning as well as keeping the temperature of you coffee at just the right tempature. The versability to make just the right amount for you is a BIG PLUS. Also, your Black and Decker coffee maker is also a perfect tea maker for you as well. All you have to do is place your tea bag/s in the coffee holder and add the water anount needed and bam, you have your cup/s of hot tea, that taste just as good as if yoy had made with your tea maker or the old fashioned pot way. My husband and I are " Black and Decker people. We personally would not have anything but Black and Decker products. Tou can't beat'em.
Good coffee, but fix the carafe spout. This is a fine coffee maker, and makes coffee as good as any of the more expensive models that can cost three times more. HOWEVER, the design of the carafe spout is defective. It is impossible to pour a cup of coffee without having drips on the counter. The problem is the spout does not come to a point, but is straight. I think your engineers should try these things before they put them in production.
Great features, except for carafe pouring spout. This coffee maker has great programmable features. The only drawback is the carafe spout. The design causes everyone who pours coffee to spill some, no matter hw careful we are. The spout would probably work better if it were more pointed to dirct the coffe though the grove instead of around it and on to the coounter. Otherwise, this is an excellent product.
Poorly designed spout. This coffee maker is well designed and mostly functions as it should. We like the cleanable filter. We don't have to buy paper filters that get used once then spend years in a garbage dump. However, the carafe spout is poorly designed. If you do not pour carefully, it is easy for the water or coffee to dribble over the corner of the spout and run down the side of the carafe. Please discontinue this carafe design and offer a better one.
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