Good coffee, but fix the carafe spout. This is a fine coffee maker, and makes coffee as good as any of the more expensive models that can cost three times more. HOWEVER, the design of the carafe spout is defective. It is impossible to pour a cup of coffee without having drips on the counter. The problem is the spout does not come to a point, but is straight. I think your engineers should try these things before they put them in production.
Great features, except for carafe pouring spout. This coffee maker has great programmable features. The only drawback is the carafe spout. The design causes everyone who pours coffee to spill some, no matter hw careful we are. The spout would probably work better if it were more pointed to dirct the coffe though the grove instead of around it and on to the coounter. Otherwise, this is an excellent product.
Poorly designed spout. This coffee maker is well designed and mostly functions as it should. We like the cleanable filter. We don't have to buy paper filters that get used once then spend years in a garbage dump. However, the carafe spout is poorly designed. If you do not pour carefully, it is easy for the water or coffee to dribble over the corner of the spout and run down the side of the carafe. Please discontinue this carafe design and offer a better one.
Black & Decker's response to my negative review. I recently posted a negative review on coffee maker CM1010B because I was disappointed it didn't produce hot coffee. We have to put newly poured cups of coffee in our microwave to heat up further. Black & Decker has contacted me to advise they're going to replace our coffeemaker. The cord plug is probably defective & that's the reason for the low heat process. The customer service representative was very helpful in solving our problem & I appreciate the prompt attention I received. This company wants their customers to be happy.GeelyBeely
Terrific brewer. In the past 39 years, my wife and I have had just about every brand of coffee maker and this one is by far the best. The carafe definitely does not drip when pouring and is probably the largest 12 cup capacity on the market. The temperature setting is just right so it doesn't have that scalding smell or taste. The design is sleek and clean with easy time settings. You use the basic flat-bottom filters, which are the least expensive. Brewing is fast. The price is low when compared to other brands, especially for its quality, features, and performance.
Excellent machine for a decent price ! Replaced a Proctor-Silex unit that was easily 10 years old. This B-D unit is just swell, works super good, love the pre-set for next morning feature, it looks pretty good on the kitchen counter top, kind of wish the " 2 hour shut off " function could be disabled though. In synopsis > > > It makes coffee reliably that tastes good !
it does a great job. This pot makes great coffee, and is what I was looking for, but there is one outstanding problem I've had with it. When you open the lid to pour water in, the condensation on the inside of the lid runs down the back of the pot onto the counter. [And the lid needs to opened all the way to get the water in.] Not sure why it was designed this way but it needs to be changed somehow so that doesn't happen.
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