Terms of Use

PLEASE REVIEW THE FOLLOWING TERMS & CONDITIONS BEFORE USING OUR WEBSITE. By using our site (the "Site") you agree to follow and abide by these Terms & Conditions that govern its use and purchase of its products. Purchasing and shipping products that are on this site creates an agreement between you (the buyer), this Site (including applications and other online services that are accessible through various desktop, tablet and mobile web browsers), and the site owner, ivgStores, LLC doing business as ShopLadder (hereafter known as "IVG" and "ShopLadder").

General
The information on our site is subject to change without notice, including but not limited to the rules that control the use of the site, By using the site after such changes, you are agreeing to follow and be bound by the terms as changed.

Copyright
All rights are reserved and copyrighted by ivgStores, LLC 2003-2017, except when owned by our licensors or other providers, including but not limited to product copy, graphics, design and all other text and graphics elements. You may not copy or download any materials displayed on our site except for your personal, noncommercial use. Without express permission, the following are prohibited: Reproduction, publication, transmission, display, distribution, modification, creating derivative works from, selling or participating in any sale or exploitation in any way, in whole or in part, of any content or of the site itself. Notwithstanding the foregoing, you may take such actions as are enabled by social media features we provide for certain content.

Trademarks
IVGSTORES is a federally registered trademark of ivgStores, LLC, Other trademarks are the property of their respective owners. All other rights to logos, service marks and trademarks, not limited to company and manufacturer names, featured in this site, remain with their respective owners.

Order Acceptance
Information verification may be required prior to acceptance of any order, but receipt of an order number or an order confirmation email does not constitute an acceptance of an order or a confirmation of an offer to sell. ivgStores, LLC may limit the order quantity on any item and/or refuse service to any customer without prior notification. While errors will be corrected upon discovery, prices and availability of products on the Site may change without notice, and ivgStores reserves the right to revoke any stated offer and to correct any inaccuracies, errors, or omissions even after an order has been submitted.

Links to Other Web Sites
Neither this site nor ivgStores, LLC has any control over or responsibility for the reliability or quality of other websites to which this site or ivgStores links or which link to this site. You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part without our express written consent. You may, however, use certain social media features that we make available to you that allow you to link to certain content on the Sites, send emails with links to certain content or cause limited portions of our content to be posted on your or third party sites. We reserve the right to disable all or any social media features and all links at any time without notice in our sole discretion.

Links from the Sites
If the Site contain links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third party sites linked to the Site, you do so entirely at your own risk and subject to the terms and conditions of use for such sites.

Prohibited Uses
You may use the Site only for lawful purposes and in accordance with these Terms of Use. Any use not expressly permitted by these Terms of Use is a breach of these Terms of Use. Further, you agree not to use the Site: (1) in any way that violates any applicable federal, state, local or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the US or other countries), (2) for the purpose of exploiting, harming or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information or otherwise, (3) to send, knowingly receive, upload, download, use or re-use any material or content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, hateful or racially, ethnically or otherwise objectionable, (4) to impersonate or attempt to impersonate us, a ShopLadder employee, another user or any other person or entity (including, without limitation, by using e-mail addresses or names associated with any of the foregoing), (5) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Site, or which, as determined by us, may harm ShopLadder or users of the Site or expose them or us to liability, (6) introduce any viruses, trojan horses, worms, logic bombs or other material which is malicious or technologically harmful, or (7) use the Site in any manner that could disable, overburden, damage, or impair the Site or interfere with any other party's use of the Site, including their ability to engage in real time activities through the Site or otherwise attempt to interfere with the proper working of the Site.

User Contributions
The Site may contain collections, message boards, chat rooms, personal web pages or profiles, forums, bulletin boards or other interactive features that allow users to post, submit, publish, display or transmit to other users or other persons content or materials (collectively, "User Contributions") on or through the Site. Any User Contribution you post to the Site will be considered nonconfidential and non-proprietary. By providing any User Contribution on the Site, you grant us and our service providers, and each of their and our respective licensees, successors and assigns the right to use, reproduce, modify, perform, display, distribute and otherwise disclose to third parties any such material for any purpose. By submitting User Contributions, you represent and warrant to ShopLadder: (1) all of your User Contributions do and will comply with these Terms of Use, including the Prohibited Uses above, (2) except for ShopLadder content, you own or control all rights in and to your User Contributions and have the right to grant the license granted above to us and service providers, and each of their and our respective licensees, successors and assigns,(3) your User Contributions do not violate any copyright, trademark, trade secret, patent or other intellectual property or proprietary right of any third party and (4) your User Contributions will not contain objectionable content (including but not limited to content that is misleading, libelous, defamatory, obscene, violent, bigoted, hate-oriented, illegal, and/or promoting illegal goods, services or activities), and will not mislead others.

We have the right to remove or refuse to post any User Contributions for any or no reason in our sole discretion. We also may take any action with respect to any User Contribution that we deem necessary or appropriate in our sole discretion, including if we believe that such User Contribution violates the Terms of Use, infringes any intellectual property right or other right of any person or entity, threatens the personal safety of users of the Site or the public or could create liability for us. Further we may disclose your identity or other information about you to any third party who claims that material posted by you violates their rights, including their intellectual property rights or their right to privacy. We may also take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Site. Notwithstanding, we cannot and do not undertake to review all material posted on the Site, and cannot ensure prompt removal of objectionable material after it has been posted. Accordingly, we assume no liability for any action or inaction regarding transmissions, communications or content provided by any user or third party. We have no liability or responsibility to anyone for performance or nonperformance of the activities described in this section.

Loyalty Credits
The ShopLadder Loyalty Program is exclusively for users of the Site who have registered in accordance with the directions set forth on the Site. Users of the Site who have registered ("Members") may generate loyalty credits when engaging in certain activities on our Site ("Loyalty Credits"). To see your Loyalty Credits and account click here. Loyalty Credits are granted at ShopLadder's sole discretion and the activities that generate Loyalty Credits, as well as the manner, number and use of the Loyalty Credits may change from time to time at ShopLadder's sole discretion. Loyalty Credits are loyalty or promotional credits offered by ShopLadder, and do not constitute an account, a payment instrument or other property owned by any user of the Site. Loyalty Credits may be used in connection with a qualifying purchase on ShopLadder.com. We reserve the right to revoke your Loyalty Credits and terminate your membership in the Program if we determine or suspect that you have engaged in any behavior that violates our Terms of Use or applicable law. There is a limit of one membership per household.

Loyalty Credits are not sellable and are not gift cards. Loyalty Credits are for the user's personal use only, but may be used to gift products from the Site on behalf of others, and may be given as gifts to newly invited Members to the Site. Users may not aggregate Loyalty Credits from multiple accounts, and may not use Credits to resell the products to others. We reserve the right at any time and from time to time to change the terms applicable to the use of Loyalty Credits, including the expiration period, ability to redeem Loyalty Credits, and activities generating Loyalty Credits.

Loyalty Credits may be used to discount the price of products and shipping.

Award Disbursements
Disbursement of Awards to Members as merchandise credits are adjusted for cancellations, returns, refunds, may be subject to scheduling, and in the case of referring friends (as defined on the Site), confirmation of friend email addresses.

Disputes
Dispute resolution relating to anything referenced in these Terms would be done in Broward County, Florida and subject to binding arbitration.

Product Reviews
Neither this site nor ivgStores, LLC has any control over or responsibility for the reliability or quality of product reviews that appear on this site, which are authored independently, and reflect the opinion of the review's author.

ShopLadder has arranged with PowerReviews, Inc ("PowerReviews") (d/b/a Buzzillions) to facilitate customer reviews of products sold on ShopLadder. When you submit a review to PowerReviews, you will be subject to PowerReview's terms of use and privacy policies. The reviews you submit may be posted on both PowerReview's site (http://www.buzzillions.com/) and our sites.

Age Requirements for Site Use
ShopLadder.com is offered and available to users who are 13 years of age or older. By using the Site, you represent and warrant that you are of legal age to form a binding contract with us and meet the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Site. IF YOU ARE A PARENT OR GUARDIAN THAT PROVIDES CONSENT TO YOUR TEENAGER'S REGISTRATION WITH AND USE OF THE SITE, YOU AGREE TO BE BOUND BY THESE TERMS IN RESPECT OF SUCH TEENAGER'S USE OF THE SITE.

Product Assembly and Safe Use
Purchase of a product means that you are agree to follow and abide with all guidance provided for proper assembly and safe use of that product, as provided by the makers or suppliers of those products, either as displayed with the product, supplied upon delivery, or listed in Product Assembly & Safety below.

Warranties and Disclaimers
ivgStores LLCs intention is that data and information contained in its Site are reliable and accurate; however, since data and information have been received from a variety of sources, they are PROVIDED ON AN "AS IS" or "AS AVAILABLE" basis. You expressly agree that your use of this site is at your sole risk. IVGSTORES LLC EXPRESSLY DISCLAIMS WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, ASSEMBLY, SAFE USE, WARRANTIES OF TITLE OR NON-INFRINGEMENT. IVGSTORES LLC SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THIS SITE, INCLUDING COSTS ASSOCIATED WITH SERVICING OR REPAIRS OF EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF OUR SITE, WHICH SHALL BE YOUR RESPONSIBILITY.

Limitation of Liability
IN NO EVENT, SHALL IVGSTORES LLC OR ITS DIRECTORS, OFFICERS, EMPLOYEES, SUBSIDIARIES, AGENTS, SUCCESSORS, AFFILIATES, DISTRIBUTORS, THIRD PARTIES PROVIDING INFORMATION ON THIS SITE OR ASSIGNS BE LIABLE TO ANY USER OF ITS SITE , THEIR SUCCESSORS OR ASSIGNS OR ANY OTHER THIRD-PARTY OR ENTITY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, PUNITIVE, EXTRAORDINARY, EXEMPLARY, SPECIAL OR INCIDENTAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF DATA, LOSS OF USE, OR LOSS OF REVENUE, PROFITS OR ANY OTHER ECONOMIC ADVANTAGE) ARISING OUT OF THE USE OR INABILITY TO USE THE SITE OR ANY INFORMATION CONTAINED THEREON, WHETHER BASED UPON WARRANTY, CONTRACT, TORT, OR OTHERWISE, EVEN IF IT ARISES THAT THIS WEBSITE HAS BEEN PREVIOUSLY ADVISED OF PROSPECTIVE POTENTIAL DAMAGE OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES, WHETHER IN TORT OR FOR BREACH.

You hereby acknowledge and understand that the preceding paragraph is applicable to all information found throughout this site, including but not limited to service details and products. In those states that limit or do not allow the exclusion or limitation of liability for consequential or incidental damages, liability is limited to the fullest extent permitted by law.

ivgStores, LLC operates its web site from its headquarters in Pembroke Pines, Florida, USA, under the laws of the State of Florida, which shall govern these terms and conditions without reference to its choice of law rules. ivgStores LLC makes no representation that the information on its site is available or appropriate in other locations, and access to the site in other locations where content may be illegal is prohibited. Visitors using our site from any such location do so by personal choice and accept full responsibility for adhering to local restrictions and laws.

Use of this site constitutes acknowledgment and acceptance to ivgStores, LLC Terms of Use, copyright 2003-2017 ivgStores LLC. All rights reserved.

Feedback and Suggestions
All visitor and customer suggestions and feedback are welcome. Our customers and visitors are our greatest assets. We guarantee your satisfaction and offer a 30 Day Return Policy on most purchases. Thank you in advance for your business.

Customer Service Hours
For Sales & Product Inquires:
Monday-Thursday, 10AM-8PM Eastern
Friday, 10AM-7PM Eastern
Saturday, 11AM-5PM Eastern

For Status of an Existing Order and Refund Requests:
Monday-Thursday, 10AM-8PM Eastern
Friday, 10AM-7PM Eastern
Saturday, 11AM-5PM Eastern

Location
1806 N. Flamingo Road, Suite 415, Pembroke Pines, FL 33028

Telephone
Toll Free Customer Service
1-800-686-4006

Corporate Office
1-800-686-4006

Fax
1-954-620-0084

PRODUCT ASSEMBLY & SAFETY
Neither this website nor ivgStores, LLC designs, manufactures or ships any of the products offered or sold on this site, and as such, makes no representation or guarantee about the safety of these products, or, in the case of self-assembled items, about whether purchasers who receive such products will properly and safely assemble these items. Product and assembly safety is solely and exclusively the province and responsibility of the manufacturer, the purchaser, and the shipper. Any suspected damage in shipping must be noted at the time a shipment is received with the shipper, and as stated in our Return Policy. Assume that suspected damage may create a potential safety hazard and we advise that you do not use the product. Product assembly must be completed in exact conformance with the Manufacturer's written instructions, and if offered, the Manufacturer's telephone assistance.

CHILDREN'S FURNITURE OR PLAY PRODUCTS
Children's furniture, play products, and other potentially dangerous products must be used with special care to safety issues, and THEY MUST NOT BE USED WITHOUT FULLY READING THE MANUFACTURER'S INSTRUCTIONS & WARNINGS THAT WILL COME DELIVERED WITH THOSE PRODUCTS! IF THERE ARE NO EXPLICIT WRITTEN INSTRUCTIONS, DO NOT ATTEMPT TO ASSEMBLE OR US ANY PRODUCT UNTIL YOU RECEIVE THEM. This Website will help you obtain any missing instructions or warnings.

SCOOTER & CYCLE, WARNINGS
Always use protective head, leg and arm gear. No one under the recommended ages of use should ever be permitted to use this equipment. Product use should always be supervised by an adult, and should never be used on streets. A period or training and practice should always precede initial use.

IMPORTANT WARNING ABOUT BUNK BEDS & LOFT BEDS
PLEASE READ THIS IMPORTANT SAFETY INFORMATION IF YOU ARE CONSIDERING THE PURCHASE OF A BUNK OR LOFT BED TO HELP PREVENT SERIOUS OR FATAL INJURIES FROM ENTRAPMENT OR FALLS:

  • Never allow a child under 6 years old on the upper Bunk.

  • Use only a mattress which is 74" -75" long and 37-1/2" - 38-1/2" wide on the upper bunk.

  • Ensure thickness of mattress and foundation combined does not exceed 8" and surface of mattress is at least 5" below upper edge of guardrails.

  • Always use guardrails on both long sides of the upper bunk.

  • If bunk bed will be placed next to a wall, the guardrail that runs the full length of the bed should be placed against the wall to prevent entrapment between the bed and the wall.

  • Prohibit horseplay on or under bed(s) and prohibit jumping on the bed.

  • Prohibit more than one person on upper bunk.

  • Use ladder for entering and leaving upper bunk.

  • Maximum total weight is not to exceed 300lbs. on the upper bunk.

  • Periodically check and ensure that the guardrail, ladder, and other components are in their proper position, free from damage, and that all connectors are tight.

  • Do not use substitute parts. Replacement parts, including additional guardrails, may be obtained from our customer service department.

  • Use of water or sleep flotation mattresses is prohibited.

  • Use of a night light may provide added safety precaution for a child using the upper bunk.

  • STRANGULATION HAZARD - Never attach or hang items to any part of the bunk bed that are not designed for use with the bed, for example, but not limited to, hooks, belts and jump ropes.

HAMMOCKS WARNINGS - STRANGULATION & FALLING HAZARD
Injury can result when getting onto or off of a hammock, which can be unstable. Please exercise caution. Never leave children unsupervised with hammocks since they could become entangled in hammock strings.

SELF-ASSEMBLED PRODUCTS
Always follow the exact instructions provided by manufacturers when assembling their products. Most manufacturers offer additional phone support if you are need assistance in assembly. Product assembly instructions are the responsibility of the maker of that product. Both the process of assembly and failure to properly assemble a product can result in serious injury.

BICYCLE SAFETY
Bicycle Safety is of the utmost importance to our cycle vendors, and it should be to you too. That is why we have included the following tips for keeping yourself safe while you ride.

  • WEAR A HELMET. It is strongly advised that a properly fitting bicycle safety helmet be worn at all times when riding your bicycle.

  • OBEY TRAFFIC LAWS. Bicycles are considered a vehicle, so while riding you follow the same laws as you would in a car, including yielding to pedestrians and stopping at red lights and stop signs.

  • RIDE PREDICTABLY. While riding, you should not do anything that would surprise or confuse drivers. You should ride in a straight line and with traffic.

  • USE HAND SIGNAL. Using proper hand signals when riding your bicycle will help drivers know what to expect. You signal that you wish to make a left turn by hold your left arm straight out. To indicate that you will be making a right turn, hold your left arm out with your elbow bent 90 degrees, your hand pointing up, and your palm facing forward. For signaling coming to a stop hold your left arm out with your elbow bent 90 degrees, your hand pointing down, and your palm facing rearward.

  • KEEP YOUR DISTANCE. Whether you are riding on busy street or on secluded bicycle trail, it is always a good decision to keep your distance from cars, pedestrians, and other riders.

DISCLAIMER
Neither ivgStores, LLC nor this Website are responsible for injuries resulting from use of products offered on and/or purchased from this site.