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(based on 47 reviews)
of respondents would recommend this to a friend.
Reviewed by 47 customers
Displaying reviews 1-30
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Loved my ice maker till it quit working Luma was very helpfu
By Shane the guy
from Palm Desert ca
About Me Casual Cook
It's a ice maker and we live in the RV for six months need ice with drinks.
Bottom Line Yes, I would recommend this to a friend
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Excellent Ice Maker and amazing customer service
from Winnipeg MB
We love this ice maker. Much better than cheaper versions from big box stores. Produces quickly and quietly. Customer service amazing as well. We lost the cap for the drain and company responded within 24 hours and offered to ship new part!
By Tony C
from Feasterville PA
Product makes ice quick.
from Jupiter Florida
The ice maker makes ice quickley that last a long time. Attractive design that goes with the rest of my appliances
By Carroll Adams
from Bartown, FL
This product is perfect, it performs to its standards. I would like to also say that the customer service is also excellent at this Company. I have nothing but great things to say about their customer service.
This ice maker is a work horse
from Dallas TX
I had a smaller ice maker that stopped working. I did some research on fast producing ice makers and this was one that was shown on the web. I use this in my RV and was very shocked at how much ice this was producing.
from Toms River, NJ
We just set it up yesterday and we love it. Makes great ice cubes in a short amount of time. Priced right and delivery was right on time. Couldn't be easier to operate. Definitely would recommend this great little machine!
Good bye ice shortage!
from Prescott, AZ, USA
The ice maker in the refrigerator freezer began making ice so slowly that we were always running out. I replaced the unit, but it made no difference. So we started buying 20# bags of ice from the store and filling the non-ice maker bin with this ice. We make a lot of protein shakes, fruit smoothies, and refreshment drinks and we were always having to go to the store to buy ice. We looked at commercial ice makers and residential under-the-counter types. The cost always made us rethink that direction and next thing you know we were driving to the store for more ice.A friend mentioned Portable Ice Makers, and I scoffed. I'm thinking, Ya right. That's all we need is some other useless appliance to clog up the counter space. Boy was I wrong! The features and capacity got my attention. The price sealed the deal. We bought the 50# daily capacity and it arrived very quickly. It had a dent in the stainless sheet metal wrap that I thought about reporting, but did not and may not anyway.So I plugged it in, filled it with RO water (held almost 1 gallon) and started the machine. It started pumping the water from the reservoir right away and within 7 minutes the first batch dropped in the tray. No kidding! The first batch is always clear and small (about 1/2 diameter), but subsequent batches are more whitish and much larger (about 1 diameter). It just keeps cranking away until it reaches the top where a sensor stops production. You must remove the ice and bag it and freeze it in the bag. Do not put the ice right out of maker into your ice bin in the freezer. It will freeze together and you'll have a big block of ice. Bag it, freeze it and break it apart like you always have to do with bagged ice - drop it on the ground.Great ice maker. We make and bag 50#, put 'em all in the freezer and turn the machine off for DAYS. I can't believe I hesitated for a moment to make this purchase. I couldn't be happier!
from Florence, Al
This machine makes a large quantityof perfect sized cubes in no time. Couldn't be happer
great for our needs
we are always running out of ice when we have company now we wont. the only problem i have is the cubes are damp and stick together.
the unit has an abundance of great features
from Modesto, CA, USA
I could not be happier with the purchase ! I recently bought a lg-kenmore elite 33cuft refrigerator that has a less than good ice maker ! I gave the warranty a chance and the ice maker was replaced ! However it still is poor ! So then I found your website and bought the 215ss and I could not be happier . Well worth the 250 Will tell all contacts about the great buy !
Very easy to set up and use.
from Virginia Beach, VA, USA
I was pleasantly surprised on just how quickly it made ice. Just wish it had a bigger ice basket. Can't wait to try it out on our next RV trip.
Works as advertised
By Capt. Stan
from Dania Beach, FL, USA
The only issues I have with this product concern the new display and control panel.While placing the unit at countertop level, the display may be more readable, mine is located on the floor of my boat. This makes the display very difficult to read.In addition, there is not tactile feel to the buttons, which make it unclear as to whether I pushed a button hard enough to register, or whether I am pushing the buttons too hard. Since I can't see the display very well, I have been confused as to the status of the ice making process.All-in-all, the unit makes good ice rather quickly. I appreciate the self cleaning feature, as I have previously had cleaning related issues with other ice makers.I'm hoping this unit continues to make trouble-free ice for years to come, rather than months to come.
Surprisingly great ice maker.
from Ingleside, TX, USA
Easy to use. Love the unique bullet shaped ice cubes. It does need to sit a couple of hours before starting to allow coolant to settle, and ice needs to be removed from bin to freezer, but very quick 6-12 minutes/12 cubes.
Excellent ice maker!
By Miss Vampriss
from Beaumont, TX, USA
We go through tons of ice per day and this ways the perfect answer!! I love this ice maker especially the cleaning cycle!!
What a machine!
from Ridgewood, NJ
We have an LG refrigerator which while very high-tech, didn't produce enough ice for all of us.After a thorough research, I bought this ice maker and boy, what a machine!Once unpacked, follow the directions for the machine's cleaning and set up and you're off to the races!It just keeps spitting ice cubes every 7 minutes and fills our big cooler very quickly.It's easy to use, operate and clean. Just pout the water in the bin, press start button and voila!
from Springfield, VA, USA
It was a pleasure to work with the Water & Air representative!!Christine was extremely hopeful and knew her products. After talking with her she was able to show me which ice machine was best for our company.Would use Water and Air again and Christine is THE BEST!!On scale of 1 to 10 I give her a 15!!Vic
This baby kicks out some ice
from Bakersfield, CA, USA
This machine really puts out some ice quick, digital readout a little hard to read and a bit loud when it starts to make ice boy but when it gets going look out it makes plenty of ice. Another good thing the machine acts like a ice bin, it doesn't melt in the ice tray very fast so there's always ice there when you need it.
I like how easy it is to use
By Jackie 43
from Cherokee, ok
The machine is really easy to use and not as heavy as I thought it would be. also it makes the ice faster than others I have looked at.
Convenient and Easy to Use
from Omaha, NE
I recently purchased this product online. It was shipped very fast and has been a huge addition to our camper. Our dog chewed up the instructions before we were able to even use it but turns out we didn't even need them it was that easy to use. It quickly produces ice in just minutes. We have had no trouble so far. I definitely recommend it!
Great product for ice making
By Eco Eats
from Key Largo
We are a little lunch shop that makes smoothies and already had one machine. an older one finally stopped working so we went with this one, it is much quicker than the 35lb a day model. With two 50lb a day machine, we should be able to keep up with demand with no problem.Great customer service with this company if you have any problems, they really make it easy to deal with.Thanks.
from Dothan, AL, USA
This product is great -- makes ice just as billed and ice taste great!
easy to use and very fast
I love it . the ice maker suprized me it makes ice fast and easy to use best thing ever and thats no bull sh
Greatest purchase in a long time. We have a large family when all get together and never enough ice. Not a problem any longer. Catches up, keeps up and impressive.
Very fast to make ice
from Houston, TX, USA
This has been an easy setup, & fast to make ice..I have no regrets getting this larger maker..I use it in Galveston , and tho it is fast to make ice, it can't beat this Texas heat..I use a pre chilled Yeti 120 gal , and did not have to buy ice on a four day trip..It is a little time consuming to fill & empty the ice tray for two lbs of ice, but the water tank holds one gallon, and as long as you keep the bin empty it requires little attention...The shipping was free , fast & convenient .. I like this unit...Hope you will also...
I recommend this ice maker to any one who is need
By Happy Roger
from Marksville, LA, USA
I bought the Newair AI-215SS ice maker to take with me on vacation in my motor home. WOW! When they say 50# a day they mean it. If you camp like I do, it will pay for itself in no time.We would buy 2 bags a day, not to mention the gas to go get it. It kept our ice chests full even @ the beach.we turned it on off @ night. GREAT PRODUCT.ROGER
from DERMOTT, AR
Great ice machine! Would be lost without it!
from Lake Havasu City, AZ
About Me Avid Cook
This is our 2nd ice machine from New Air! We could not live without it. We put it to the test as it is on 24/7 pretty much every day of the year. We have had a minor issue after many years of use and the company was quick to help and get a new part on the way at a very reasonable price. We will always buy from them in the future as well.
Superb so far!!!
The ice maker actually exceeded my expectations with regard to speed and quality of ice pieces. We bought it for our RV and we have not traveled with it yet but we ran it for a couple of days at home and we got a real kick out of it. I expected a lot more noise based on some comments but the loudest noise is when the ice drops. Not a problem. I tested it one afternoon and it seemed like no time at all and I had a Yeti 65 about half full of ice. I might have given it all 5 stars but I would like to use it for a while and see how it holds up. However construction does look good and it was well packed for shipping.
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