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(based on 1 review)
Reviewed by 1 customer
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Shop Ladder Customer Service is Exceptional
from Greenville, SC
About Me Practical
This review isn't so much about the product as the service received from Shop Ladder. The product itself is good quality and what we expected. However, we had such a difficult time with the trucking company damaging the product, losing the product and it took almost two months to receive it after we placed the order in plenty of time to get it when we needed it. Shop Ladder was extremely responsive and helpful and stayed with the problem until it was resolved. If you are looking for a business that really cares about customer satisfaction, Shop Ladder is an amazing advocate and makes sure they do all they can to rectify problems. Unfortunately, this shipper was horrible to deal with, but Shop Ladder stepped in all the way until the matter was resolved and the unit was delivered. (BTW, we love the unit)
Bottom Line Yes, I would recommend this to a friend
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