Durable, Pretty and Great customer Service! I purchased this faucet on a third party website in 2013 and had it professionally installed. The plumber didn't have any issues with the installation and remarked on how well it was made. Since then I've had a few incidental issues with the faucet and contacted Kraus directly for parts. Normally I don't buy from a third party because I fear that if I run into any problems the manufacturer won't be responsive. This is NOT the case with Kraus. They have a really responsive and friendly customer service team and I have never been charged for the few parts that I've requested. They follow up with a personal call and send out tracking numbers when parts ship. They stand behind their product and it holds up really, really well. Can't say enough good things about the company and its products.
Great Value and Functionality. The hardest part of installing our new faucet was removing the old one. The long connection hoses reached the shutoff valves with no extensions and the securing hardware was easy to install. Though the spray head is plastic, the light weight is an advantage and the controls are easy to use and very functional. The spring, base and valve feel very high quality. We have found the entire faucet to be completely reliable. I would choose this faucet again.
Beautiful sink that is competitively priced and simple to install. I recently upgraded my kitchen sink from an 8" double basin to a 10" single (Ruvati RVH8001) and wanted a faucet that would enhance my kitchen. The KPF-1602SS is very well made and has nice clean construction that gave me exactly what I was looking for. Installation was a breeze and I was up and running in no time. Flow is a little disappointing and I may contact support to see if there is something wrong with my cartridge. I would have preferred the older model with the valve on the pot filler as it seems that no matter what I do I end up with the pot filler over my arms when I turn on the faucet. Also being able to limit pot filler rotation would be an awesome feature so someone does not rotate it until over the counter.
Most beautiful kitchen faucet ever! This faucet adds style, elegance and a touch of restaurant ambience to any home kitchen. It's a masterpiece of design, solidly constructed .. a world apart from the imitators, this faucet blows away all competition in the commercial style pull-down kitchen faucet category. If you have the space for it, don't buy anything else.